
Diversity, equity and inclusion efforts in the workplace
Clip: Special | 4m 14sVideo has Closed Captions
Business leaders share the strengths of diversity, equity and inclusion in the workplace.
One Detroit contributor Stephen Henderson hosts a panel at the 2023 Mackinac Policy Conference exploring the connection between business and equity objectives. He talks with Cynthia Bowman, chief diversity, inclusion and corporate social responsibility officer for Bank of America; Bridgewater Interiors President and CEO Ron Hall; and Peter Quigley, president and CEO of Kelly.
One Detroit is a local public television program presented by Detroit PBS

Diversity, equity and inclusion efforts in the workplace
Clip: Special | 4m 14sVideo has Closed Captions
One Detroit contributor Stephen Henderson hosts a panel at the 2023 Mackinac Policy Conference exploring the connection between business and equity objectives. He talks with Cynthia Bowman, chief diversity, inclusion and corporate social responsibility officer for Bank of America; Bridgewater Interiors President and CEO Ron Hall; and Peter Quigley, president and CEO of Kelly.
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Learn Moreabout PBS online sponsorship- When you think about diversity and inclusion in context of the communities which we serve, I believe they go hand in hand.
One of the things that we talk about at the bank is "The Power of &," and it's about driving profits and purpose.
The purpose, as you heard from our CEO yesterday, is all about the work that we do to drive responsible growth that's in a sustainable way that includes all the work that we do.
And not only for our employees, but in the community.
I will tell you that it is absolutely driven from the top.
And so we do think we as a corporation have a role in creating economic opportunity and a addressing issues around racial equity and the communities we serve, but also for our own people.
And that's a lot of part about my job.
When I think specifically about what that means, it means it's embedded in business reviews, meaning diversity, equity, inclusion.
It's in talent reviews, it's in performance management.
And we hold leaders accountable.
Brian's accountable to our board.
It also means that we believe in both representation and inclusion and also the outcomes that we drive in our community.
Our organization is 50% women.
We are 50% people of color.
We look like the world we live in And we want to look like the world we live in at every level.
- Economic opportunity and greater economic equity is the last bastion of the civil rights movement.
I was raised with that ideal.
The company is based on those ideals.
And we're really proud of the fact that we provide a lot of solid middle class jobs with great benefits and tuition reimbursement and all these other things for our employees.
I'm especially proud of the fact as we talk about providing equity and pathways up, that more than 40% of my management team is comprised of former hourly team members.
And we're completely unionized in our Michigan facilities.
And so, these things are possible when you talk about "The Power of &," and you can be union and deliver great results.
You can be union and have great labor management relations.
You can perform at the highest levels in a very technical space within the industry, even though it hasn't been done in some of these areas where people haven't had access to these jobs before.
- I think it's appropriate for me to maybe just call out the chamber for having me on this panel.
This being a Gallup presentation on Black Voices and in particular, Black Voices in Detroit.
When it comes to voices, mine is not black.
I hear one of my kids telling me, thank you Captain Navius.
(audience laughs) But I think it's really important.
And if there's anything that speaks to "The Power of &," I believe deeply that people who look like me and have position like me need to not only be part of this conversation, but to be held accountable for the outcomes.
(audience applauding) And I implore those of you who are not invested in this conversation to become invested in this conversation.
Because it's not only important for Detroit, it's important for the region, it's important for the country.
So we all have a stake.
And getting back to the question about how business and this important issue intersects, Kelly is a big company.
We have thousands of employees.
We operate in almost every state in the country.
We work with for-profit companies, not-for-profit companies, governments.
We're the largest provider of substitute teachers in the US.
So we have broad exposure.
And I can tell you unequivocally that the best performing companies that we deal with, more than 10,000, are those that have embraced the idea that opening up opportunity for more people is good business.
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